We guarantee the speed and security of your orders. Shipping methods will be offered at the time of payment and the tracking number will be available on the order details once the items have been shipped. We cannot be held responsible for delivery delays caused by freight companies or intermediaries used.
The delivery time of the products will be indicated. The indicated delivery times should be interpreted as an obligation of reasonable efforts and are deemed to have been approximate. If within 2 working days following the acceptance of the order, we discover that the delivery address is incorrect or incomplete, we will send a message to the buyer to request a new delivery address. If a refund is chosen, it will be processed within 7 days. If we do not receive a response within 7 days, the order will be canceled and fully refunded.
The refund will be credited to the payment method used. The buyer is responsible for the order once the package arrives at the provided delivery address. If items are received damaged, the buyer must notify us within 48 hours of their receipt with clear image proof. If items are received defective, the buyer must notify us within 14 days of their receipt. Please refer to the return procedure for more details.We cannot be held responsible for items that do not reach the buyer due to errors made by the buyer when entering address details. The buyer must ensure to check all order details before confirming an order. Also note that the address must be accessible to carriers and if no shipping instruction is left, the buyer must ensure that someone is available to receive the package. Feel free to contact us for more information.
We accept returns within 14 days. Please contact our customer service immediately if.
You have changed your mind and wish to request a return. Your product was damaged during transport.
You are not satisfied with a product you purchased. Please note that you must comply with all return instructions provided to you. All returns must be addressed to our customer service. Please do not return or send items before receiving instructions from us. If you do so, there is a risk that your returned item will not be identified and accepted.
In some cases, you may be responsible for the return shipping costs due to a change of mind. Please refer to the return conditions attached to the announcement. This also applies to orders canceled during transport. In some cases, only partial refunds are granted.
This also applies to orders canceled during transport. Any item that is not in its original condition, that is damaged, or missing parts for a reason not due to an error on our part. Once your return is received and inspected, we will update your return request. If approved, your refund is then processed and your credit card or initial payment method is automatically credited within a few days.
Any return request for a change of mind will be refused for the following items. PC assembled by us with buyer's instructions.